Mission Statement

When you choose The Village Veterinarian to be your pet’s health-care provider, you can trust that your pet will receive the finest veterinary care using state-of-the-art technology and the latest in veterinary medicine. We strive to meet your needs for first-class veterinary care in New York with caring, compassion, and commitment. That means providing you and your pet with wellness examinations, advanced diagnostic testing, surgical treatment, and a range of other animal-care services. 

Vision

The entire medical staff at The Village Veterinarian strives to provide the finest medical care for pets in New York City, NY, and the surrounding communities. We work every day to expand and improve the quality and scope of services, personnel, and care. At the same time, we’re focused on expanding the hospital’s reach towards 24-hour staffing for medical care.

Community Involvement

Being an animal-care provider is more than operating a practice. It’s about giving back to animals and pet owners in the community. That’s why we stay actively involved with the American Veterinary Medical Association.

What to Expect

Here is an outline of what happens when you bring your pet to The Village Veterinarian:

  • Client and Patient Information – You will be asked to fill out a form giving basic information about you and your pet so that we enter it into our records.
  • Initial Examination – Your pet is weighed, taken into an examination room, and a veterinary assistant will take a brief history and may take your pet’s temperature. If your pet is here for vaccinations, the assistant will discuss what tests and vaccines are due. If you brought a stool sample, give it to the assistant.
  • Heartworm/Lyme Test – If your pet is due for a Heartworm or Lyme test, the blood will be drawn first. These tests are run in-house and results are available in 10 minutes.
  • History and Examination – Our veterinarians will next discuss any problems and ask pertinent questions followed by an examination.
  • Evaluation and Treatment – After the examination, our veterinarians will report their findings, recommend a treatment plan and answer any questions. In-house diagnostics may be used to learn more with most results available within 30 minutes.
  • Estimates – For outpatient care, verbal estimates are given upon request. When an animal is hospitalized, written estimates are given on request.
  • Payment and Deposits – Payment is expected at discharge. We accept cash, checks, and major credit cards. Other payment arrangements must be made in advance. A deposit is requested for hospitalized patients based on the estimate.
  • Follow Up – Written discharge instructions are provided for hospitalized animals. Any recheck examinations can be scheduled at discharge. Our receptionist’s call to check on your pet a day or two after your visit.

Payment Options

Advances in technology, research, and medications have made it possible to provide treatments and cures for pets that were unimaginable just a few years ago. As a result, the potential for costly care has increased. Many pet owners would be willing to provide additional care if they could extend payments. At The Village Veterinarian we offer the following payment options:

  • Checks on hold – with Doctor approval we can hold a check for up to one month or series of checks for up to three months.
  • Monthly Credit Card Payments – with Doctor’s approval we can take a portion of the balance from a credit card monthly for up to one year.
  • Care Credit – this is a credit card specifically for veterinary care. Clients can apply for approval and no interest is due if the balance is paid within six months.
  • Escrow Accounts – Clients may prepay by having a monthly amount charged to a credit card and applied to their account. The escrow amount can be refunded to the card at any time.
  • Scheduling Vaccines or Care – We can divide care into more manageable groups if the full amount cannot be done at one time.
    Ask our staff if you have any questions about these options.